Human Resources

A good salesperson knows that a selling style that engages one customer may alienate another, and will instinctively adapt their approach to suit the customer – whether they’re an [...]

Evidence shows that good employee health and wellbeing boost organisational health – so it goes without saying that employee health and wellbeing should be at the top of every [...]

DISC is a behavioural profiling system used to measure patterns of behaviour in the workplace. It identifies tendencies and preferences, such as how people respond to challenges, how they [...]

Workplace conflict can start small, but if not addressed promptly and effectively, can spread like wildfire, quickly becoming a bigger issue or escalating into accusations of bullying or [...]

Do you sense frustration within your team over different work styles? Perhaps it’s time to take a closer look at their personality profiles, thinking preferences or both. Personality [...]

As a business owner or manager you may think that you have a million things to do that are more important and useful than creating and maintaining job descriptions for your employees. Surely your [...]

Business documents take many different forms and serve many different purposes, but they all have this in common: In order to be effective, they must be clear, accurate, consistent and [...]

Organisational chart, org chart, organigram and hierarchical chart are all names for the same thing - a graphical representation of the roles within an organisation and how they relate to one [...]