Human Resources for Employers
in Ballarat, Geelong and Melbourne

We deliver Workshops, provide advice
and write Employee Contracts, Position Descriptions,
Policies and Procedures, as well as HR Audits

Empowered and trained staff with high morale, a sense of teamwork and shared goals can take a business from mediocrity to the stars

Employee Contracts

Employee contracts are an essential legal agreement that protects both employers and employees. These need to be accurately worded and considered from a variety of angles so it’s important they are drafted by a professional with experience in the field. Are you protected? Contact us and we’ll put you in touch with our experts in this field.

Belinda Fyffe | Leanne Scott

Position Descriptions

Position descriptions should clearly convey the requirements of the job, the tasks to be performed and any relevant KPIs to be met. They need to be methodically written so processes and systems can be adhered to and outcomes measured and appraised at regular intervals. They form the backbone of organisational charts and workflow metrics. When was the last time you reviewed these documents? Contact us and we’ll arrange a conversation with our HR expert.

Belinda Fyffe

Policies and Procedures

Policies and Procedures need to be created and developed with the long-term goals of an organisation in mind. They should be designed to both influence and determine all major activities including on-boarding. They also need to encourage innovation and improvement while ensuring safety and day-to-day operations are not compromised. When was the last time you updated these documents? Call and we’ll arrange for our HR expert to contact you.

Belinda Fyffe

Business Coaching

The concepts and tools we use are applicable to a variety of businesses. In particular, it’s enjoyable to work with business owners whom, for the first time, are placing faith in newly appointed supervisors or management. They are usually wanting to drive change in their businesses to achieve a more profitable outcome.

Marcus Everett

HR Audits

HR Audits involve taking an objective look at HR practices, policies and procedures with a view to ensuring your organisation is healthy, protected and able to identify opportunities for improvement. They also help to determine if current practices are legal and effective. Get in touch to find out how our HR audit expert can assist.

Belinda Fyffe


  • I just thought I'd let you know that I got the job with the University and I start in December. They were very impressed with my interview. Thanks so much for your great coaching.

    Rebecca (Ballarat) Clinical Lecturer
  • We highly recommend the team at The Proven Group. We needed a Legal Secretary position filled quite urgently and as Carmel had already met with a number of legal secretaries (whilst previously writing their resumes), she advised us that she had already informally interviewed the candidates she was putting forward, and was confident in her recommendations. After interviewing the candidates, we were excited to appointment one. Thank you for getting the job done so quickly and for having your very own extensive database to choose from as this saved so much time! Well done!

    Michael Legal Sector
  • Having used recruitment agencies in the past, all being terrible experiences, I vowed to never use one again. However, Carmel at The Proven Group came highly recommended from two very successful businesses in Ballarat, so upon their referral I felt a bit more confident to give it another go. I cannot thank Carmel enough for not only her professionalism, but how efficient she was in putting forward some really top quality candidates. Thank you for not only filling the position so quickly, but for reinstating my confidence and knowing where to turn to when I need another position filled. Great job.

    David Building Industry
  • In the day and age where people are used to feeling like a number, Carmel and the team ensure that they are always highly and personally accessible to our staff and our business. The Proven Group provides a positive experience when we utilise their services and work closely with us to satisfy our Recruitment needs, making our lives so much easier!  

    Chris Banking & Financial Services
  • It has been a pleasure working with Carmel from The Proven Group. It's good to have person who has a professional and positive outlook, and someone I can trust to get the job done! As she has already interviewed the potential candidates she puts forward after completing a comprehensive search of her database, I can be rest assured that every person recommended will be of high quality and exactly who I am looking for. Keep up the great work!  

    Geoff Marketing & Sales Sector
  • We have been looking for an Electronics Engineer for the past 6 months.  Finally I decided to Google and I found The Proven Group. We are a small family based business and I read that they were also a family based business, which then made the decision easy. 48 hours later they found the perfect candidate and I am pleased to say 6 months on he is now a part of our family. Thank you from one family business to another family business.

    Scott Engineering Industry
  • The Proven Group are awesome to work with. They are incredibly organised, flexible in working hours, easy to communicate with, and above all responsive to our specific needs. When we need staff we know who to call.  

    Jenny Manufacturing Industry
  • We came to the decision that we needed to outsource our staffing needs. We were not keen to do so, but thought we would give The Proven Group a go. What a great decision it was to use them. Keep up the great work!

    Tim Insurance Industry
  • I definitely recommend The Proven Group, they are fantastic, all their staff are great, they knew how fussy we were with our vacant position (receptionist) and they really delivered. We could not be happier.

    Bill Real Estate Industry
  • As always, thank you for your prompt and reliable service. As you know we needed the position filled ‘yesterday’ and the efficiency you displayed whilst shortlisting all of the applicants certainly assisted us by you doing the “administrative legwork”. This part of the process (receiving and reading all of the resumes) is soooo time consuming, and time that we did not have. Thank you for allowing us to run our business and do what ‘we do best’, whilst you do what ‘you do best’. I have and will continue to highly recommend your services.

    Carrie Accounting Sector
  • It is always a pleasure working with Carmel from The Proven Group because she is only ever a phone call away and provides outstanding efficient service regardless how big or how small the job is. Her attention to detail and ability to fill the position every time, is a credit to her and her team.

    Brendan Construction Industry
  • Hello Bernadette, Thank you for interviewing our candidates.  Wow the questions you asked certainly attracted the right and true quality of the candidates.  I have been in the Administration Management sector for 20 years and I even learnt some interesting tips!! Thank you for providing such a professional service.

    Terri Administration Sector
  • I did not realise the importance of having an ad strategically written when recruiting.  As you are aware I have been advertising for 5 weeks and I have not received one single quality candidate, yet you wrote the ad for me and within 1 week you found the candidate I have been looking for!!  Thank you very much for your advice, support and professionalism.  I know who to call, the next time we need to fill a position!!!

    Simon Retail Sector
  • Thank you for telephoning all of the candidates (243 in total!) as a process of shortlisting.  You can tell so much from a person's voice and you have saved me hours of time, not to mention the costs of my time.  The summary reports have been fantastic and really shows the snapshot of potential and the not so potential candidates. Thank you for providing such a fuss free and professional service.

    Candice Corporate Sector
  • I could not be happier with the professional and friendly service you provided me! The choice and flexibility of the 4 different packages gave me the option to choose which package was right for me!   Ultimately resulting in me employing the ‘Right person for the job’!  Your impeccable service was second to none, nothing was ever too much trouble and your service was extremely cost effective saving ME a lot of time and money!!! The Proven Group....”We Have Your Staffing Needs Covered”....WOW! You certainly do!  I just cannot Thank you enough! I would not hesitate in recommending your unique service to any Employer!

    Alistair Automotive Industry
  • Our company recently utilised the services of The Proven Group.  It was the first time we had used a recruitment agency as we are a small engineering company based in Melbourne.  The weekly updates we received were fantastic as we were kept informed every step of the way!  The Proven Group found us the perfect candidate and we couldn't be happier!!

    James Engineering Industry
  • I just wanted to say how impressed I was with your professionalism, service and quality of your recruitment services.  We were very happy with the candidate you chose after interviewing them considering the high quality number of applicants.  Well done - Keep up the good work!

    Janice Real Estate Industry
  • We have used various recruitment agencies in the past and none have been close to what you offer!  Your service is unique and very professional.  I really appreciated you contacting every single applicant (in excess of 200) to advise them if they were successful or not!  This saved me hours of time.  We will definitely be utilising your service in the future.

    Anthony Hospitality Industry
  • I just wanted to thank you for all of your assistance and for making this process so simple and easy. I have submitted our Business Excellence Award Applications, so fingers crossed!  You were a great help and offered very useful advice so I do appreciate it immensely.

    Building Company (Ballarat) Business Excellence Awards Applications
  • Thank you for properly structuring my Uni assignment to which I received a HD.  The lecturer also commented on the high level of presentation and content. Thanks heaps.

    Carol (Melbourne) Graduate Accountant
  • I had no idea that you also specialised in writing Business Proposals. Thank you for demonstrating your exceptional writing skills as my proposal was accepted and I start the contract next week.

    Michael (Geelong) Safety Officer
  • Thank you for your assistance in drafting an introduction email for our company to use to try and 'crack into' other businesses by offering our unique services. Previously I had no luck in getting a response from businesses to even give us a go, but since I have started to use the email you drafted (and professionally wrote) for us I have secured quite a few new deals. So thank you for allowing us to 'stand out".

    Anthony (Ballarat) Real Estate
  • Thanks so much for your time and expertise on Monday – the audience loved it, your presentation was one of the top from the day as I go through the evaluations. Your ongoing commitment to educating youth on resume writing and interview coaching is a credit to you and your business.  

    The team at Central Highlands LLEN Ballarat Business Presentations
  • Going for my recent interview was a real boost to my confidence. They really liked me and stated that I was the outstanding candidate, however they could only offer me minimal hours, so I had to decline the position because I need more hours at the moment. Onwards and upwards, I will keep looking and will be in touch if I need your expertise. PS. Your interview coaching was invaluable, I can’t tell you how good I feel!

    Tracey (Ballarat) Senior Administration
  • I just thought I'd let you know my good news. I have been successful in gaining employment with a position with Corrective Services, an application you helped me with. So very happy. I couldn’t have got there without you. Thank you so much.

    Regina (NSW) Correctional Services
  • I would like to thank you for being a great guiding light during entire job searching process. And above all, timely motivation!!! Finally, I've got my dream job and don't have words to express my gratitude. I will definitely recommend you to anyone looking for help in job search.

    Shaun (Melbourne) Sales
  • I just wanted to thank you for working with me, to prepare my resume and the useful tips you gave me with the interview coaching. I am proud to say that your method and The Proven Group as a business works effectively to help people become not only job but interview ready. I am proud to say that I was very successful in getting a graduate surveyor role. I do feel I was luckily and very fortunate on how quickly I was able to land a graduate role as it is very competitive. However with your help and guidance I was able to nail the interview, and you made it possible. I’ll keep you updated on my progress, thank you again!

    Liam (Ballarat) Graduate Surveyor
  • Thank you so much for helping me with my graduate applications and interviews. Because of you, I have now managed to secure a graduate year for 2017 at my number one chosen hospital and I couldn’t be happier! I will recommend your service to everyone! So THANK YOU for everything, and for believing in me!

    Belinda (Ballarat) Graduate Nurse/Midwife
  • Thanks so much for the great Resume writing seminar today. The content was relevant and you presented it in a way that was so easy to understand. I left the session with all the information I'd hoped to and more! It's obvious that you not only have an incredible knowledge base, but an undeniable passion too! I will be sure to email my resume to you for a Free assessment (including all of the tips and tricks you taught me today).  Thanks again."

    Therese (Ballarat) FREE Resume Writing Seminar
  • Thank you Carmel! After 15 years in the same job, then having to face redundancy and the transition back into the workforce again was so daunting! I had no idea what was expected ‘nowadays’ and after initially speaking with you, it astounded me to find out how hard it was to stand out and what Employers were looking for in a job application!! With your help, guidance and outstanding work I applied for 3 jobs and got 3 interviews! You were definitely my ‘phone a friend’ and I am so glad I met you. I started my new job yesterday and I am loving it!

    Joanne (Ballarat) Real Estate/Sales
  • I would like to sincerely thank you for the outstanding service that you provided for me with your Smart Resume Package. I had been unemployed for 14 months, had a handful of interviews but never successful. Now armed with a professional resume and letter of application I was selected to interview for a position as Vehicle Stock Controller for two dealerships with a local motor car dealer. The one on one interview coaching gave me the confidence and ability to go into the interview in a much more relaxed manner knowing I had the answers to the screwy questions that had previously left me squirming in my seat.

    Jacki (Moyston) Vehicle Stock Controller
  • You are not going to believe it! I submitted my resume and cover letter that you so professionally wrote for me at 5.35pm and by 6.05pm the employer rang me and asked me to go in the next day for an interview! I have never had a response to any of the applications that I submitted before I met you, and then WOW I received a response with 1/2 an hour of submitting the documents you wrote for me! I will be recommending you and your services to everyone I know!! I just couldn't be happier in my new job and I couldn't have done it without you. THANK YOU!!  

    Linda (Ballarat) Finance/Payroll Administration Officer
  • I cannot thank you enough and I wanted to tell everyone how you helped me! I submitted my application including a key selection criteria and then the next day I received a telephone call advising I had been shortlisted to attend an interview!! At the interview they commended me on how professionally written my application was and that I was 1 in 6 that was being interviewed (out of 240 applications!) With your tips and advice of how to answer those really hard questions, I nailed it!!! Yay! I am now working for the Government.  I just couldn't be happier and I just cannot thank you enough Carmel!

    Renae (Ballarat) Government Organisation

The Proven Group specialises in providing HR services
for employers in Ballarat, Geelong and Melbourne.

We have provided personalised HR Solutions in the following industries.

  • Accounting
  • Administration & Office Support
  • Advertising
  • Arts and Media
  • Banking & Financial Services
  • Call Centre & Customer Service
  • CEO & General Management
  • Community Services & Development
  • Construction
  • Consulting & Strategy
  • Design & Architecture
  • Education & Training
  • Engineering
  • Farming & Conservation
  • Graduate Recruitment
  • Government & Council
  • Healthcare & Medical
  • Hospitality & Tourism
  • Human Resources & Recruitment
  • Information & Communications Technology
  • Insurance & Superannuation
  • Legal
  • Manufacturing, Transport & Logistics
  • Marketing & Sales
  • Mining, Resources & Energy
  • Real Estate and Property
  • Retail
  • Science & Technology
  • Sport & Recreation
  • Trades & Services

Ballarat, Geelong and Melbourne HR services for employers