Mental Health Support in the Workplace

Workplace health and safety legislation requires employers to ensure that workplaces are both physically and mentally healthy for all employees. Is yours?

Our Valued Clients

Employee Assistance Program (EAP)

We all know that at present, there is an unprecedented demand on our Mental Health system and that the State Government is working towards funding mental health pop up clinics.  There is no time frame for this, but we do know that people need mental health support NOW!

What if you, as a business owner or manager, can provide this essential mental health support NOW for your employees?

Did you know that many businesses offer financial assistance to their employees to access such a service?  It’s called an Employee Assistance Program or EAP.

Everyone experiences those times in their lives when things feel like they are getting beyond them and the COVID pandemic has exacerbated this.    The stress and pressures build up and we feel overwhelmed.  This can be for a number of reasons – significant changes to our lives like divorce, death of a loved one (including our furry friends), family problems, new job, redundancy, finances, bullying, pandemic – these can affect us all, in one way or another.

At some point in our lives, we can all benefit from speaking with someone who is trained to help us through the rough patches – a Counsellor.  They can offer strategies and techniques that can help us to take things one day at a time, and not bite off more than we can chew.

To support your employees, there is usually a nominated EAP provider that staff can call directly to make an appointment.  There is a designated number of appointments, which will be paid for by the business.   Most importantly this service  is anonymous.  The EAP provider bills the business directly but never states the name of the person who has used the service. A crucial part of  the service is typically to offer support to all employees and their immediate families.  If you have a teenager, a  partner or a family member going through life challenges, then it will affect you and your work.  With the EAP supporting the family member, the business is supporting and  helping the employee too – a win/win for all parties.   Supporting the mental health and wellbeing of employees, in turn helps increase employee engagement, attendance and productivity.

The Proven Group is proud to be partnering with The Team Approach to offer such a vital service to our clients.

For more support fill out the form below and get started!

EAP Counselling Packages

Employee Assistance Program (EAP) Counselling Services Registration Form

EAP Package option that most suits your business and workplace.(Required)
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EAP Counselling Service Terms and Conditions

  • The Team Approach is our nominated EAP Counselling Provider.
  • We agree to support our employees by providing EAP Counselling Services which will be paid for by the business. Payment for EAP counselling services is included in your monthly retainer fee. This fee will be invoiced on the 1st day of every month and prompt payment via direct deposit is appreciated.
  • Each employee is entitled to an agreed number of counselling sessions per calendar year. We agree to positively promote our EAP services.
  • We will provide The Team Approach with a list of employees and ensure that this list remains up to date via a quarterly update.
  • All employees can call The Team Approach directly to make an appointment.
  • All counselling sessions are confidential, and solution focused.
  • Counselling Sessions are 1 hour in length.
  • We understand that the names of employees who access EAP Counselling Sessions will remain confidential and will not appear on reporting documents.
  • The Team Approach will maintain a confidential spreadsheet listing employee names, number of sessions accessed and the date/s the service has been accessed.
  • The Team Approach will provide the Employer with data, including number of sessions accessed monthly.
  • At the time of signing this agreement, we have chosen the EAP package that reflects our business/company's employee needs and understand that we are required to pay a monthly fee to access and utilise our EAP program.
  • We understand that we will receive an EAP Services invoice on the first day of every month and agree to pay our monthly EAP fees promptly.
  • We have chosen the package that best meets our needs and understand that we can review our EAP package at any time and adjust as required. Please note - package reviews are conducted in a meeting between The Team Approach and your business EAP representative and a new agreement will be formulated and signed as required.
  • We understand that our EAP services / package starts with an onsite visit from Lou Lugsdin, The Team Approach. This visit formalises the agreement, sets up the EAP partnership, enables employees to meet Lou Lugsdin, and this is when you will receive your EAP posters, pamphlets, contact cards, and when you will book in your monthly Health Check Calls and dates for a The Team Approach representative to Zoom into a team meeting each month.
Consent(Required)

Nominated EAP Provider

Contact: Lou Lugsdin
Business Name: The Team Approach
ABN: 2085 325 5233
Business Location: Drysdale, Victoria
Phone: 1300 312 502
Email: lou@theprovengroup.com.au

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