MBCM Services

Human Resources | Employment | Health and Safety | Compliance Training

Supporting you in all of your People and Culture Needs

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The Proven Group are excited to partner with MBCM to provide services that support the People and Culture elements of your businesses.

MBCM have set up an exclusive HR/Employment/Health and Safety hotline for MBCM Franchisees through The Proven Group.

Franchisees can use the service whenever you need sound advice around HR/Employment/Health and Safety matters. The complimentary service allows for a 15-minute call to provide practical advice that can be implemented. Many matters can be resolved during this time.

There are various ways to contact The Proven Group:

Phone call: If you need a fast response, call The Proven Group’s MBCM Hotline and make it clear that the matter is urgent. We will ensure that an appropriately skilled professional gets back to you as soon as possible.

You are also welcome to call with non-urgent questions or issues. We will ensure that an appropriately skilled professional gets back to you within 24 hours.

Email: If you have a question related to your HR or Safety needs, it can be useful to put your thoughts in writing. This helps you gain clarity on the situation and exactly what you are wanting help with. We will ensure that an appropriately skilled professional gets back to you within 24 hours.

The Proven Group’s expertise include:  HR Specialists, Employment Lawyers, Safety Specialists, and a broad range of associated professionals.

If you need advice to solve a HR matter which is urgent, please call the hotline. We will work with you to solve your problem as a matter of priority.

Call 1300 181 292

If your HR/Safety/Wellbeing question or concern is not an emergency, we encourage you to submit your question/problem via this form. It will help you gain clarity on the situation. We will then arrange for a skilled professional to contact you within 24 hours. You will then have the opportunity to utilise your time with the HR Specialist to talk through the situation/advice you need and work out a solution.

If your HR/Safety/Wellbeing question or concern is not an emergency, we encourage you to submit your question/problem via this form. It will help you gain clarity on the situation. We will then arrange for a skilled professional to contact you within 24 hours. You will then have the opportunity to utilise your time with the HR Specialist to talk through the situation/advice you need and work out a solution.

If a question or situation requires additional support, documentation or letters or is of a complex nature, you will be quoted upfront for the completion of this work. There will be no surprises. Once approved, the work will be completed and you will be invoiced at $250 + GST per hour.

The Proven Group’s aim is to support you to focus on your core business, with the peace of mind that you are meeting your employment obligations and minimising your risk.

The common services that can be of assistance to you include:

  1. Preparing a contract and documentation for a new staff member
  2. Onboarding a new staff member
  3. Performance Management process and support
  4. Annual Performance Reviews
  5. Market and salary reviews
  6. Developing professional development plans for your team
  7. Succession planning
  8. Managing conflict
  9. Team building
  10. Disciplinary matters, termination of employment and offboarding
  11. Safety risk assessments
  12. Incident response support
  13. Health/Injury management and return to work plans

And so much more…across every aspect of your role as employers.

The Proven Group’s approach is practical, efficient and solution focused.

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