You only have to look at the websites of any successful company to see that they wear their company values loudly and proudly. But are values just a meaningless HR exercise? Do they really have any practical use? Can they really help you address performance issues?

In this session, our special guest Clare Linane, will explain how to use values tangibly, so they are more than just words on a page. She will explain how to define them effectively; how to incorporate them into performance expectations; and how to use them to when managing under-performance.